Top of Free Internet Radio content area

points not counted

Home » Forums » points not counted

matts6887
4-25-2010 (2:19 pm)
Why does it seems like my points are not getting counted. I listened for 2 hours to a station the other day and my point count is still the same today as it was the other day and I did in fact have the flash player open and working to make sure i got my points...but still the number has not changed? whats up with that?

Report Abuse     Send Message to User     Reply

Jeff
4-25-2010 (11:24 pm)
Need for information than that.  What version of flash are you using?  What browser?  Any other information you feel would be pertinent to diagnosing the problem.  I checked your account and I was able to earn points fine with your account so something else is going on here.

Report Abuse     Send Message to User     Reply

matts6887
4-26-2010 (12:44 am)
Need for information than that.  What version of flash are you using?  What browser?  Any other information you feel would be pertinent to diagnosing the problem.  I checked your account and I was able to earn points fine with your account so something else is going on here.
Well i have the most current version of flash and it has been working with my computer; so I dunno what the heck is going on. Are u sure there is not anything going on; on ur end by some remote chance? Cause i can connect to the site fine(obviously) and play music when i am signed in; so I dunno why its not counting my points....

Report Abuse     Send Message to User     Reply

matts6887
4-26-2010 (12:48 am)
Need for information than that.  What version of flash are you using?  What browser?  Any other information you feel would be pertinent to diagnosing the problem.  I checked your account and I was able to earn points fine with your account so something else is going on here.
Also; for my browser i am using the most currently updated version of Mozilla firefox. And i have not had any problems with any other sites; so its definitely not my service provider. Anything u might be able to do on ur end to try and correct the problem(s) at hand would be appreciated....cause i just have not a clue where to go from here with this one....

Report Abuse     Send Message to User     Reply

Jeff
4-26-2010 (2:34 pm)
Also; for my browser i am using the most currently updated version of Mozilla firefox. And i have not had any problems with any other sites; so its definitely not my service provider. Anything u might be able to do on ur end to try and correct the problem(s) at hand would be appreciated....cause i just have not a clue where to go from here with this one....
What channel are you listening to?

Report Abuse     Send Message to User     Reply

swissphoenix
4-26-2010 (5:30 pm)
What channel are you listening to?
can you see the song information with the cover when listening to the radio station. did you try to log out and log in again?
sometimes i do not see the information or i do not get points too but after restarting pc log out and in everything works normal .

Report Abuse     Send Message to User     Reply

mbishop
4-29-2010 (3:21 am)
can you see the song information with the cover when listening to the radio station. did you try to log out and log in again?
sometimes i do not see the information or i do not get points too but after restarting pc log out and in everything works normal .
I'm having the same problem. I've tried it in google chrome and Internet explorer while sttreaming in windows media player. Ive signed out and signed back in and nothing has changed. I've been listening for a while and still no point change.

Report Abuse     Send Message to User     Reply

matts6887
5-02-2010 (1:32 pm)
I'm having the same problem. I've tried it in google chrome and Internet explorer while sttreaming in windows media player. Ive signed out and signed back in and nothing has changed. I've been listening for a while and still no point change.
Well I still only have 21 points and I really probably should have closer to at least 100 by now; but it has not changed so something is going on. And yes i have been listening with the flash player up and the song lyrics, window thing displaying.

Report Abuse     Send Message to User     Reply

Jeff
5-03-2010 (10:10 am)
Well I still only have 21 points and I really probably should have closer to at least 100 by now; but it has not changed so something is going on. And yes i have been listening with the flash player up and the song lyrics, window thing displaying.

I've checked both the windows media player and flash player this morning and they are both working fine.

There has to be some configuration on your computer that is blocking our points software from counting your points.   What antivirus software are you using.  Do you block cookies? etc? 



Report Abuse     Send Message to User     Reply

matts6887
5-03-2010 (2:12 pm)

I've checked both the windows media player and flash player this morning and they are both working fine.

There has to be some configuration on your computer that is blocking our points software from counting your points.   What antivirus software are you using.  Do you block cookies? etc? 

i am using mcafee anti-virus and no I do not believe i am blocking cookies from what i can recall because i am positive that other sites i go to use cookies as well...

Report Abuse     Send Message to User     Reply

Jeff
5-03-2010 (10:52 pm)
i am using mcafee anti-virus and no I do not believe i am blocking cookies from what i can recall because i am positive that other sites i go to use cookies as well...
My guess is there's something going on with McAfee.  I'll have to do some more research on this.

Report Abuse     Send Message to User     Reply