Top of Free Internet Radio content area
977music_26
cms_head_left

NOT GETTING MY POINTS

cms_head_right
Home » Forums » NOT GETTING MY POINTS

Jennylyn
7-06-2010 (9:46 am)
I have been listening to 977 music for over three weeks and i am not getting any points. I have been at 1949 points now for a week and a half. Am i doing something wrong?

Report Abuse     Send Message to User     Reply

spazerella
7-06-2010 (7:08 pm)
make sure you sign in before launching the players... that helped me.

Report Abuse     Send Message to User     Reply

Jeff
7-07-2010 (12:41 am)
Read the FAQ found here:  http://977music.com/faq.html

Report Abuse     Send Message to User     Reply

RadioGirl311
7-07-2010 (9:30 am)
I started listening to the Flash Player instead of Windows Media Player and I started getting them again.  See if that helps?

Report Abuse     Send Message to User     Reply

Jeff
7-07-2010 (10:23 am)
I started listening to the Flash Player instead of Windows Media Player and I started getting them again.  See if that helps?

Every problem a user have ever had with regards to earning points is posted in the FAQ.  take 5 minutes and please read it.  It will save you much frustration.



Report Abuse     Send Message to User     Reply

Marcio
7-28-2010 (12:58 pm)

Every problem a user have ever had with regards to earning points is posted in the FAQ.  take 5 minutes and please read it.  It will save you much frustration.

The FAQ section didn't solve my question, let me try to explain.

I listen to 977 stations in two different computers (of course, in different moments). I make everything all right, I  log in in my account and then I click on the station I want in the right corner here. But only in one of the MEdia Players that my points are being counted, can you answer me why?

 

Tks very much!



Report Abuse     Send Message to User     Reply

Jeff
7-29-2010 (10:02 pm)

The FAQ section didn't solve my question, let me try to explain.

I listen to 977 stations in two different computers (of course, in different moments). I make everything all right, I  log in in my account and then I click on the station I want in the right corner here. But only in one of the MEdia Players that my points are being counted, can you answer me why?

 

Tks very much!

If you are logging in with firefox or chrome or any other browser other than Internet Explorer and listen with the windows media player, you won't earn points

Report Abuse     Send Message to User     Reply

Marcio
7-30-2010 (6:30 am)
If you are logging in with firefox or chrome or any other browser other than Internet Explorer and listen with the windows media player, you won't earn points
But in both computers I use Internet Explorer, but in only one of them I earn points. Why?

Report Abuse     Send Message to User     Reply

Jeff
7-31-2010 (1:59 pm)
But in both computers I use Internet Explorer, but in only one of them I earn points. Why?
Good question.  Maybe that computer is blocking our backend system from communicating with the player or vice versa.  Obviously our system is working fine because you stated one of the computers is fine.  Unfortunately without being in front of that computer, I can't do too much from here.

Report Abuse     Send Message to User     Reply

Marcio
8-02-2010 (12:24 pm)
Good question.  Maybe that computer is blocking our backend system from communicating with the player or vice versa.  Obviously our system is working fine because you stated one of the computers is fine.  Unfortunately without being in front of that computer, I can't do too much from here.

Tks Jeff!

I'll see what's wrong with my Player.



Report Abuse     Send Message to User     Reply

977music_58