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points not counting?

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xtAcer127
1-16-2011 (10:03 pm)
so, I login and immedatly listen to hitz channeL LOL but i get about 5 points extra.. and nothing else for like a day ;L so yeah idk I run the latest safari/flash player on my mac so.. i dont know... :/ i tried clearing my cache and stuff

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Jeff
1-16-2011 (10:19 pm)
We haven't done much testing with safari and flash, I'll have to see how that combo works.

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WhopperWCheese
1-18-2011 (7:36 pm)
I have Windows, and am using the l8est Firefox and Flashplayer, and I HAVENT had 1pt since early this afternoon...  Jeff PLEASE fix ma points...  Please fix the problem i'm having, thanks very much m8..

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Adinnielicious
1-19-2011 (4:43 am)
I have Windows, and am using the l8est Firefox and Flashplayer, and I HAVENT had 1pt since early this afternoon...  Jeff PLEASE fix ma points...  Please fix the problem i'm having, thanks very much m8..
Hi, I'm listing now with google chrome and normally I get point but now: nothing. Listing for almost half an hour but still nothing...

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click67
1-19-2011 (4:58 am)
Hi, I'm listing now with google chrome and normally I get point but now: nothing. Listing for almost half an hour but still nothing...
Same here,no points. Why can;t they just put things back the way they used to be in the past.  So many problems lately with this place. What in the world is going. Is this signs of things getting worst in the future? Something def going on.

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click67
1-19-2011 (5:01 am)
I have Windows, and am using the l8est Firefox and Flashplayer, and I HAVENT had 1pt since early this afternoon...  Jeff PLEASE fix ma points...  Please fix the problem i'm having, thanks very much m8..
I'm using same version Firefox Jeff is using and updated Flash, and nothing, nada , zilch, Music is playing fine but no points all day

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SK
1-19-2011 (10:30 am)
I'm using same version Firefox Jeff is using and updated Flash, and nothing, nada , zilch, Music is playing fine but no points all day
I don't get any point too, im using google chrome :(

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Jeff
1-19-2011 (11:28 am)
Same here,no points. Why can;t they just put things back the way they used to be in the past.  So many problems lately with this place. What in the world is going. Is this signs of things getting worst in the future? Something def going on.
I understand it's easy to blame us but you have to realize that the other companies (ie, google, flash, FF) make changes too and we are usually not notified of those changes.  Don't be so quick to judge when the issue might actually not be coming from us at all.

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click67
1-19-2011 (11:52 am)
I understand it's easy to blame us but you have to realize that the other companies (ie, google, flash, FF) make changes too and we are usually not notified of those changes.  Don't be so quick to judge when the issue might actually not be coming from us at all.
Ok, let me put it simple,  there are many members here that are not getting any points at all. Its not just me, ok. Now you may be getting points, but there are many of us here not getting anything, and its been over a day for me. I have been a member since before the launch of the new website, and let me tell you, something is def happening. And I;m sure as more people get off of work they are going to notice it as well. LIke I said the music is playing fine its just not showing any info about the artist and our point total is not adding up. There is nothing wrong with my system, I am up to date with everything, no viruses,etc.........

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Jeff
1-19-2011 (6:15 pm)
Ok, let me put it simple,  there are many members here that are not getting any points at all. Its not just me, ok. Now you may be getting points, but there are many of us here not getting anything, and its been over a day for me. I have been a member since before the launch of the new website, and let me tell you, something is def happening. And I;m sure as more people get off of work they are going to notice it as well. LIke I said the music is playing fine its just not showing any info about the artist and our point total is not adding up. There is nothing wrong with my system, I am up to date with everything, no viruses,etc.........
I'm not arguing with you that there isn't a problem.  I think we've established that.  But when we don't make any changes on this end, it takes some time to figure out what exactly changed with the browser and the possible updates they sent down to your computer.

I have good news to report, we've tracked down the problem and it should be fixed now.  Please make sure you log out and log back in and then use the player of your choice.

Thanks for listening

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WhopperWCheese
1-20-2011 (7:20 pm)
I'm not arguing with you that there isn't a problem.  I think we've established that.  But when we don't make any changes on this end, it takes some time to figure out what exactly changed with the browser and the possible updates they sent down to your computer.

I have good news to report, we've tracked down the problem and it should be fixed now.  Please make sure you log out and log back in and then use the player of your choice.

Thanks for listening
I'm still getting no points Jeff...  I was getting points earlier in the day, now i've been stuck @ 389091 for bout 3hrs or so...  Please fix the points issue..  I cant believe i'm still having probs...  I'm using the l8st flash and FF 3.6.13...

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Jeff
1-22-2011 (12:50 pm)
I'm still getting no points Jeff...  I was getting points earlier in the day, now i've been stuck @ 389091 for bout 3hrs or so...  Please fix the points issue..  I cant believe i'm still having probs...  I'm using the l8st flash and FF 3.6.13...
Anyone else having a problem?

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WhopperWCheese
1-22-2011 (1:04 pm)
Anyone else having a problem?
Jeff:  I'm again having probs with the points system...  I was earning points until bout 3AM.  I am now stuck @ 390,702, PLEASE help me...  I think I should have bout 392,000...  Thank you for yer time..  FF 3.6.12 and the l8est flash...

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swissphoenix
1-26-2011 (1:31 am)
Jeff:  I'm again having probs with the points system...  I was earning points until bout 3AM.  I am now stuck @ 390,702, PLEASE help me...  I think I should have bout 392,000...  Thank you for yer time..  FF 3.6.12 and the l8est flash...
sometimes it works sometimes not, i just switch between ie ff flashplayer and wm. one of them most times work. and even if i get no points the music sounds the same.
when i read the complains here sometimes i wonder if earning points here is your fulltime job and at night you have nothing to eat when you do not get points.

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