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Logged in and keep auto logout.

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SK
10-31-2009 (1:29 am)

Hi, I've logged in my account and start listen to the Hitz Station, after 5 minutes, i refresh 977music page for point update, it has logged me out, and i gain no point, this thing has happen since the new flashplayer updates, need help, thanks.



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al8tor
10-31-2009 (7:48 am)
This has been happening to me too.  Most frustrating.

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xadianx
10-31-2009 (4:07 pm)
Same thing here :/

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East TN Rocker
11-01-2009 (7:07 pm)
Same thing here :/
Yes, same thing here. Sometimes it's 5 or 10 minutes, other times I can last about an hour. I spend a lot of time on my PC (usually on Facebook or Emailing) and can't check back every 5 minutes to see if I have been logged off, or not. Amazingly the music just plays right through, as if nothing has happened.

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rosebud
11-01-2009 (8:40 pm)
This weekend it happened quite a bit to me. Usually it may happen once a week.

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Jeff
11-01-2009 (9:58 pm)
This weekend it happened quite a bit to me. Usually it may happen once a week.

What Opersating system and Browser and version is everyone using?  We're trying to track done the problem but I haven't been able to replicate the problem on my computer.

I'm using WinXP Pro with Internet Explorer 8.

I have been able to login, click a station and then close out the browser.  I've been checking back in a few times an hour and it still shows I'm logged in and earning points.

For us to track down the problem I need as much detail as possible.   Are you closing out the browser?  Are you logging out first?  What OS are you using?  What Browser and version?

Anything else you feel would be pertinent to us tracking down the problem.



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SK
11-01-2009 (10:08 pm)

What Opersating system and Browser and version is everyone using?  We're trying to track done the problem but I haven't been able to replicate the problem on my computer.

I'm using WinXP Pro with Internet Explorer 8.

I have been able to login, click a station and then close out the browser.  I've been checking back in a few times an hour and it still shows I'm logged in and earning points.

For us to track down the problem I need as much detail as possible.   Are you closing out the browser?  Are you logging out first?  What OS are you using?  What Browser and version?

Anything else you feel would be pertinent to us tracking down the problem.

I'm using Windows XP Pro SP3, IE 8, after I logged in, I didn't close the 977music windows including the flashplayer, the problem still exist for me.



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BlackWolf
11-02-2009 (12:00 pm)

I'm using Windows XP Pro SP3, IE 8, after I logged in, I didn't close the 977music windows including the flashplayer, the problem still exist for me.

Hi, I'm using Safari, Chrome or IE 8... All the same, I'm getting disconnect. The music still running fine. It's not like I'm loosing my connection to the Internet.

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RAYAMANDA
11-02-2009 (1:32 pm)
Hi, I'm using Safari, Chrome or IE 8... All the same, I'm getting disconnect. The music still running fine. It's not like I'm loosing my connection to the Internet.
I don't close the browser and still get logged out. I am using XP and Mozilla Firefox.

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mrmaster
11-02-2009 (2:59 pm)
I don't close the browser and still get logged out. I am using XP and Mozilla Firefox.
XP Pro Service Pack 3 Chrome 3.0 Exactly the same as everyone else. It started last week.

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f3rland
11-02-2009 (3:50 pm)
XP Pro Service Pack 3 Chrome 3.0 Exactly the same as everyone else. It started last week.

Same on XP Pro x32 + IE7

Started last week too but can't remember if it began after flash update...

 



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BlackWolf
11-02-2009 (3:53 pm)

Same on XP Pro x32 + IE7

Started last week too but can't remember if it began after flash update...

 

Hi, For me, I'll say it start after the Flash music player changed.

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JaySkup
11-03-2009 (3:31 am)
Hi, For me, I'll say it start after the Flash music player changed.
Im having the auto logout problems as well, using xp pro and firefox 3.5

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SK
11-03-2009 (5:33 am)
Im having the auto logout problems as well, using xp pro and firefox 3.5
I thought it was only me, looks like it's almost everyone =D hope Jeff fix it soon =)

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Jeff
11-03-2009 (4:59 pm)
I thought it was only me, looks like it's almost everyone =D hope Jeff fix it soon =)

Ok we just made some changes to our points system code that should help with the logouts, please let me know what you experience.

I'm not making any gaurantees but we're trying :0

Make sure you log out, close the browser, re login and click a channel

Thanks



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mrmaster
11-04-2009 (11:38 am)

Ok we just made some changes to our points system code that should help with the logouts, please let me know what you experience.

I'm not making any gaurantees but we're trying :0

Make sure you log out, close the browser, re login and click a channel

Thanks

So far so good this morning. It's bee a few hours and I am still logged in.

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blackops2012
11-04-2009 (11:40 am)

What Opersating system and Browser and version is everyone using?  We're trying to track done the problem but I haven't been able to replicate the problem on my computer.

I'm using WinXP Pro with Internet Explorer 8.

I have been able to login, click a station and then close out the browser.  I've been checking back in a few times an hour and it still shows I'm logged in and earning points.

For us to track down the problem I need as much detail as possible.   Are you closing out the browser?  Are you logging out first?  What OS are you using?  What Browser and version?

Anything else you feel would be pertinent to us tracking down the problem.

i'm using windows vista home basic and i have internet explorer 8 and i stay on the flash player statain and on the 977 music website on my profile page and it still logs me out

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blackops2012
11-04-2009 (11:42 am)
i'm using windows vista home basic and i have internet explorer 8 and i stay on the flash player statain and on the 977 music website on my profile page and it still logs me out
think its working now if i have any problems i will let you all know

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BlackWolf
11-04-2009 (12:23 pm)
think its working now if i have any problems i will let you all know
So far so good for me too... I'm logged in since 3.5 hours and it did not logged me out...

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VeroFitz
11-04-2009 (12:55 pm)

I am working in Windows XP Professional.  I don't know what Internet Explorer version I have.  I am usually on the Flashplayer.  I can get logged in and I usually just minimize the browser, plus the popup window.  I check periodically for the point accumulation and that's when I notice I am logged out.  It doesn't happen all the time.  If I stay on the website and move around then I don't get logged out, but when I minimize the browser and do other work on the computer (not even surfing the web) I get logged out.



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